ar77 Privacy Policy
— Your Data, Protected in Pakistan
ar77 is committed to protecting the privacy and personal data of every player across Pakistan. This Privacy Policy explains exactly what information we collect, how we use it, who we may share it with, and the rights you hold over your own data as a registered ar77 player.
Our Privacy Commitments
Six Ways ar77 Protects Your Data
These cards summarise ar77's core data protection commitments for players in Pakistan. The full details are set out in the Privacy Policy below.
Encrypted Storage
All personal data held by ar77 — including your CNIC details, PKR transaction history, and contact information — is stored using 256-bit AES encryption. Sensitive data is never stored in plain text.
Minimal Collection
ar77 collects only the personal data that is strictly necessary for account operation, identity verification, PKR payment processing, and responsible gaming compliance. We do not collect data for its own sake.
No Sale of Personal Data
ar77 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate your ar77 account and to comply with applicable legal obligations.
Your Rights Over Your Data
As an ar77 player, you have the right to access, correct, and request deletion of your personal data. You may submit a data subject request to the ar77 support team at any time, with a response within 30 days.
Transparent Cookie Use
ar77 uses cookies solely to maintain your login session, remember platform preferences, and analyse aggregated traffic patterns. No third-party advertising trackers are embedded in the ar77 platform.
Breach Notification
In the unlikely event of a data security incident affecting your personal information, ar77 commits to notifying affected players promptly and taking immediate steps to contain and remediate the breach.
What We Collect
Data ar77 May Hold About You
The categories below represent the types of personal data ar77 may collect and process in connection with your account. Not all categories apply to every player — the specific data held depends on your level of account verification and the services you use.
Why We Collect It
How Your Data Is Used by ar77
ar77 processes personal data only for the lawful purposes described in this Privacy Policy. The primary purposes are set out below.
1. Introduction
This Privacy Policy ("Policy") describes how ar77 ("ar77", "we", "us", "our"), operating the online gaming platform at ar77.best, collects, uses, stores, and protects the personal data of players who register and use the ar77 platform in Pakistan. It applies to all ar77 services, including Pakistan Super League (PSL) sports betting, Rocket Crash, live casino, Jackpot Slots, Cockfighting, and all related account, deposit, and withdrawal functions.
By creating an ar77 account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not create an account or use the ar77 platform.
2. Data We Collect
2.1 Registration Data
When you create an ar77 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and city or region within Pakistan. This data is used to create and manage your account and to verify that you meet the 18+ age eligibility requirement.
2.2 Identity Verification Data
To comply with anti-money laundering (AML) obligations and to verify your age, ar77 may request a copy of your Computerised National Identity Card (CNIC) or other government-issued identification document. Document images are processed securely and are not shared with third parties except as required for verification services or by law.
2.3 Financial Data
ar77 collects data relating to your PKR deposits, withdrawals, and gaming transactions. This includes the payment method used (Easypaisa, JazzCash, HBL bank transfer, or other supported methods), transaction amounts, timestamps, and transaction reference numbers. ar77 does not store full bank account numbers or mobile wallet PINs.
2.4 Gaming Activity Data
ar77 records your gaming activity on the platform, including game sessions, bet amounts, win/loss outcomes, and time spent gaming. This data is used for account management, responsible gaming monitoring, fraud prevention, and to improve the ar77 platform experience.
2.5 Technical & Device Data
When you access ar77, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, and session timestamps. This data helps ar77 maintain platform security, detect unauthorised access, and optimise the platform for Pakistani users across different devices and network conditions.
2.6 Communications Data
If you contact ar77 support via live chat or email, we retain a record of that communication for quality assurance, dispute resolution, and training purposes. Communications are stored securely and reviewed only by authorised ar77 staff.
3. How We Use Your Data
ar77 uses the personal data described above for the following purposes:
- Account creation and management — to set up, maintain, and administer your ar77 account
- Identity verification — to confirm you are 18 or older and to verify the identity of payment method holders
- PKR payment processing — to process deposits via Easypaisa, JazzCash, and HBL, and to execute withdrawal requests to your registered payment method
- Customer support — to respond to your queries, resolve disputes, and improve support quality
- Responsible gaming — to monitor gaming activity and identify patterns that may indicate problematic gambling behaviour, and to apply deposit limits or self-exclusion tools where requested
- Fraud and AML compliance — to detect and prevent fraudulent account activity, money laundering, and other prohibited conduct
- Legal compliance — to meet our legal obligations under applicable law
- Platform improvement — to analyse aggregated, anonymised usage data to improve the ar77 platform for Pakistani players
- Service communications — to send you important account notices, security alerts, and policy updates
4. Legal Basis for Processing
ar77 processes personal data on the following lawful bases:
- Contract performance — processing necessary to fulfil our obligations to you as a registered ar77 player
- Legal obligation — processing required to comply with AML, age verification, and other applicable legal requirements
- Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights
- Consent — where we rely on your consent for specific processing activities such as marketing communications, which you may withdraw at any time
5. Sharing Your Data
ar77 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share your personal data with the following categories of recipients only:
- Payment processors — Easypaisa, JazzCash, HBL, and other payment partners, solely to process PKR transactions related to your account
- Identity verification providers — third-party services used to verify your CNIC and confirm age eligibility
- Technology service providers — cloud infrastructure and platform technology partners who process data on behalf of ar77 under strict data processing agreements
- Legal and regulatory authorities — where required by applicable law, court order, or regulatory direction
- Fraud prevention agencies — where necessary to detect and prevent fraudulent activity
All third-party processors engaged by ar77 are bound by contractual obligations to handle personal data securely and only for the purposes instructed by ar77.
6. PKR Payments & Financial Data
All deposits and withdrawals on ar77 are processed in Pakistani Rupees (PKR). Financial data relating to your PKR wallet, Easypaisa transactions, JazzCash transfers, and HBL bank movements is collected and retained for the purposes of transaction processing, dispute resolution, and AML compliance.
ar77 applies PCI-DSS-aligned data handling practices to all financial data. Full payment account numbers are not retained by ar77 following transaction completion. Transaction records are retained for a minimum of five (5) years in accordance with applicable financial record-keeping obligations.
7. Cookies & Tracking Technologies
ar77 uses cookies and similar technologies to operate and improve the platform. The types of cookies used by ar77 include:
- Essential cookies — required for the platform to function, including maintaining your login session and remembering your language and display preferences
- Analytics cookies — used to collect aggregated, anonymised data about how players navigate the ar77 platform, helping us identify areas for improvement
- Security cookies — used to detect and prevent fraudulent or suspicious activity on your account
ar77 does not use third-party advertising or tracking cookies. You can manage cookie settings through your browser; however, disabling essential cookies may affect your ability to log into or use the ar77 platform.
8. Data Retention
ar77 retains personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Specific retention periods include:
- Account registration data: retained for the duration of your account plus a minimum of five (5) years following account closure
- Financial transaction records: retained for a minimum of five (5) years from the date of each transaction
- Identity verification documents: retained for the duration required by AML regulations applicable in Pakistan
- Support communications: retained for three (3) years
- Gaming activity logs: retained for three (3) years from the date of activity
When data is no longer required, ar77 will securely delete or anonymise it in accordance with industry best practices.
9. Data Security
ar77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and ar77's servers
- AES encryption for sensitive data stored at rest
- Multi-factor authentication options for account access
- Regular security assessments and penetration testing of the ar77 platform
- Role-based access controls limiting staff access to personal data on a need-to-know basis
- Continuous monitoring of platform infrastructure for anomalous activity
In the event of a data security incident that is likely to result in a risk to your rights or freedoms, ar77 commits to notifying affected players without undue delay and taking all reasonable steps to contain and remediate the breach.
10. Your Rights
As a registered ar77 player, you have the following rights in relation to your personal data:
- Right of access — you may request a copy of the personal data ar77 holds about you
- Right to rectification — you may request correction of inaccurate or incomplete personal data
- Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations
- Right to restrict processing — you may request that we limit the way we use your data in certain circumstances
- Right to data portability — you may request a machine-readable copy of data you have provided to ar77
- Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time
To exercise any of the above rights, please contact ar77 support via live chat or email. ar77 will respond to all data subject requests within 30 calendar days. We may need to verify your identity before processing a request.
11. Children's Privacy
ar77 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If ar77 becomes aware that a person under 18 has created an account or provided personal data, that account will be immediately suspended and all associated data deleted, except to the extent that retention is required by law. If you believe an underage individual has accessed ar77, please contact our support team immediately.
12. Updates to This Privacy Policy
ar77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, ar77 will notify registered players via email or on-platform notification at least 7 days before the changes take effect. The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of ar77 following the effective date of any update constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by ar77, please contact the support team:
- Live Chat: Available 24/7 via the ar77 platform — response target under 90 seconds
- Email: [email protected] — written responses within 2 hours for standard enquiries; data subject requests responded to within 30 calendar days
Play with Confidence
Your Privacy Matters at
ar77 — Pakistan's Platform
ar77 protects your personal data so you can focus on what matters — enjoying Pakistan's most complete gaming platform. Create your account, deposit in PKR, and play with the confidence that your data is in safe hands. 18+ only.